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Terms Of Service

By accessing and using the Website, you agree to the following Terms of Use.

Copyrights and Trademarks

The Website is protected by applicable intellectual property and other laws, including trademark and copyright laws. The Website, including all intellectual property rights in the Website, belongs to and is the property of Heateor. Heateor owns and retains all copyrights to the content with the exception of certain content as specifically permitted on the site, the Content may not be copied, reproduced, modified, republished, uploaded, posted, transmitted, performed, or distributed in any way, and you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivative works based on the content or the website, in whole or in part, by any means. Heateor logos, and other marks used by Heateor from time to time are trademarks and the property of Heateor. Heateor may use and incorporate into the Website or the Heateor Service any suggestions or feedback you provide, without payment or condition.

Indemnity

You shall defend, indemnify, and hold harmless Heateor, its affiliates, directors, officers, employees, and agents from and against all claims, losses, damages, penalties, liabilities, and costs, of any kind or nature which are in connection with or arising out of a claim because of (i) your access to or use of the Heateor Website and Services (ii) your violation of this Agreement; or (iii) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right.

Privacy

Your use of the website is subject to Heateor Privacy Policy, available at: www.heateor.com/privacy

Modification

Heateor reserves the right to modify these terms at any time without giving you prior notice. Your use of the Website following any such modification constitutes your agreement to follow and be bound by these Terms of Website Use as modified.

Privacy Policy

What Information We Collect

  • We do not collect you personal information, except your email address (minimum required information) which is required in checkout process to send details regarding the purchase. We may use this email address to contact you in future regrading updates of the add-on(s) you purchase, only in the worst case scenario when it is not possible to provide automatic updates (due to technical reasons)
  • Server log information, such as – Web Requests, Internet Protocol Address, Browser and System Information
  • We use cookies to save products in shopping cart and to save the currency you select before adding products to cart
  • We send the Facebook Comment you post, to website administrator via automated email, only from your consent that you grant before posting Facebook Comment at our website. This data includes just the Facebook comment posted by you

Third Party Widgets

  • We embed Facebook Comments plugin to allow you to leave reviews at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
  • We use Disqus Comments widget at our Heateor Social Comments Demo page for you to be able to comment there using Disqus commenting system. Disqus may collect information about you when you register for and use the Service. Such information may include “Personally Identifiable Information” which means information that identifies you as an individual, such information may include, but is not limited to, your name, email address, telephone number, username or account ID, and “Non-Personally Identifiable Information” which means information that does not identify you as an individual. Non-Personally Identifiable Information may include, but is not limited to, information about your browser, your IP address, device ID, what pages you visit on our Partner Sites, which website you came from, what advertisements you clicked on, whether on our Partner Websites, the Service or other third party websites, and other information about your online activity that does not identify you as an individual, in accordance with their data privacy policy: https://help.disqus.com/terms-and-policies/disqus-privacy-policy

What Information We Share

  • We do not share Personally Identifiable Information (PII) with anyone
  • We may share non-personal information, such as – Software and system specifications, other non-personal data

Changes to This Privacy Policy

We may update this Privacy Policy by posting a new version on our website. This helps you to always be aware of what information we collect, how we use it, and under what circumstances, if any, it is disclosed.

Furthermore

If you have any questions or suggestions about this Privacy Policy, you can contact us at privacy [at] heateor [dot] com

Thank You

Dear Customer,

Thank  you  for  doing business with us.

Your  transaction  has  been completed  and  an email has been sent to your PayPal account email regarding the order details.

If you have any query or issue regarding this transaction, contact us at support[at]heateor[dot]com

We look forward to serve you again.

 

Regards

Team Heateor

Add-Ons – Terms And Conditions

FAQ

How can I download the add-on?

After purchasing the add-on, you will receive automated email to the primary email address associated to your PayPal account (or the email you specify if paying using Credit/Debit card), having download link and license key. Do not forget to check the Spam folder if you don’t receive email in inbox.

For how long is the license valid?

License you purchase is valid for one year from the date of purchase.

Can I use a license key for multiple websites?

It depends on the license you have purchased. Single site license is valid for one website, 5 Site license is valid for five websites and so on.

Would the website running on a sub-domain be considered a separate website from that running on the main domain?

If the website running at your sub-domain is a separate WordPress installation than the one running at your main domain, then yes, it would be considered a separate site. If you are using a multisite installation of WordPress, discount can be offered based on how many sites are there in your multisite network. You can contact regarding the same at support[at]heateor[dot]com

What happens when my license expire?

You would be able to use the add-on even after your license expire. But you won’t receive automatic updates and support for the add-on. To enable automatic updates again you would need to purchase new license key for that add-on and replace the expired license key at the license settings page of add-on with the new key.

What do you exactly mean by automatic updates for the add-on?

Automatic update means you would be able to update the add-on automatically from the “Plugins” page in admin panel of your website like you do with other WordPress plugins.

Is the license-fee one-time or recurring?

License-fee is one-time. It’s totally your choice if you want to renew the license after one year or not.

Why am I not able to add products to the cart?

The cart functionality at this website requires the cookies to be enabled in your browser. You would like to check if cookies are disabled in your browser.

Licensing

Licenses are valid for one year from the date of purchase of extensions/add-ons. You should have a valid license key in order to enable automatic updates.

Automatic Updates

Automatic updates are enabled for one year from the date of purchase. After installing the purchased add-on, you have to save the license key in add-on settings, to enable automatic updates. If license key is valid, you will be notified in admin area of your website regarding the update, if it is available. You will be able to update the add-on automatically as you do with free WordPress plugins.

If you want to enable automatic updates after one year, you must renew your license or purchase a new license for the add-on you want to get updates enabled for.

Support Service

Support for purchased add-ons is provided up to one year after the purchase date. If you want to get support after one year, you must renew your license or purchase a new license for the add-on you want to get support for.

Refunds

If you have issues getting add-on to work at your website, we will be happy to refund your money back within 30 days of the purchase. After 30 days, no refunds will be given.

To apply for a refund, contact us at support[at]heateor[dot]com and tell us why you would like to have a refund. Please include a clear explanation why you are unhappy so we can see if there’s anything we can do about it for you or other users. Before a refund will be given, you must allow us to try and help resolve any problems you might have though.

NOTE: Refunds will not be granted if you simply decide not to use the purchased products. If you have any issue, we will try our best to resolve it, but we also expect you to adequately understand what you are purchasing and why.